Effective Date: 1 January 2023

This Privacy Policy describes how Site Compass Pty Ltd ("we," "us," or "our") collects, uses, and discloses information when you access our website and use our applications (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. Users will be notified of any changes. This Privacy Policy is in addition to any other terms and conditions applicable to the Services. We do not make representations about third-party websites that may be linked to the Services.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

We collect personal information about users of our Services only when knowingly and voluntarily submitted. For instance, we may need this information to provide further services or respond to requests. Our policy aims to protect your personal information in compliance with applicable privacy laws in Australia.

Use of Information

We use collected information for the following purposes:

• Authentication: We use your email address to verify your identity and provide access to our Services.
• Improvement: We may analyse usage patterns, troubleshoot technical issues, and enhance functionality and performance.
• Analytics: We generate aggregated, anonymous analytics to understand how users interact with our Services.
• Communication: We may use your contact information to respond to inquiries, provide support, and send you updates and marketing communications with your consent.

Disclosure

Personal information may be disclosed with your consent or when necessary to achieve the intended purpose. It may also be disclosed in situations where we believe it's necessary to identify, contact, or take legal action against anyone causing harm to our rights, property, users, or others who could be harmed by such activities. We may also disclose personal information in good faith if required by law. We may engage third parties to provide goods or services on our behalf. In such cases, we may disclose your personal information to meet your request.

Security

We strive to ensure security, integrity, and privacy of personal information submitted. We review and update our security measures in line with current technologies. While we take reasonable steps to protect data, please note that no internet data transmission can be guaranteed completely secure.

Our employees and contractors who work with our information systems are obliged to respect confidentiality.

Collecting Information from Users

• IP Addresses: We gather IP addresses for diagnosis and support purposes. This information is collected in aggregate and can't be traced to an individual user.
• Device Information: We may collect technical information about your device, such as its operating system, browser type, and IP address.
• Cookies and Applets: We use cookies and similar technologies for a better experience, session security, and user access monitoring.

Access to Information

We strive to keep information secure, accurate, and up-to-date. If you find any incorrect information, contact us to have it corrected.

Children's Privacy

Our Services aren't directed at individuals under 13. We don't knowingly collect information from children. Parents or guardians can contact us to delete inadvertently collected information.

Links to Other Sites

We may link to websites outside our Services and third-party websites. We can't accept responsibility for conduct on linked sites. Before disclosing personal information on another website, review its terms, conditions, and privacy statement.

Problems or Questions

We take concerns and issues seriously. If you have queries about our Privacy Policy or complaints, please contact us:

• Phone: +61 1300 300 472
• Email: privacy@sitecompass.net

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website: www.oaic.gov.au/privacy-law

By using our Services, you acknowledge that you've read and understood this Privacy Policy and consent to the practices described herein.